1、the service process
① Pre-sale: Dan Ding shower spirit and dedication to users and responsible attitude during the sales, help customers product placement planning and design, to facilitate comfortable, durable, better select suitable products to ensure that the entire bathroom configuration optimization, to achieve a unified style.
② sale, sale: The company is committed to using the product after 6 months, 12 months, regular follow-up services and training products provide users with free maintenance, maintenance methods, and to advise customers on reasonable usage. The company equipped with service personnel through rigorous training, according to the company to develop a service management system to ensure that when things go wrong timely service, the company established a service system to ensure that customers can consult at any time, questions can be answered .

2、after-sales support
① Dan Ding shower room in the country to provide the most comprehensive and convenient product warranty and maintenance services for customers.
② service standards in accordance with national regulations Warranty Act.
③ Once the small shower room and enjoy the whole product life-long maintenance services
④ within two years from the date of purchase of products, any failure Ruoyin product quality problems caused, we will give guidance or free home repair and replacement parts
⑤ more than two years, receive the appropriate materials, labor and other costs in accordance with the company's unified national standards.
Service to provide complete solutions, after-sales service network covering the whole country within 48 hours, to provide the most complete after-sales maintenance service in a timely manner.

3、the cleaning and maintenance guide
① clean after each use is very important to wipe clean all glass and metal parts with a soft, dry cloth.
② careful not to let the product surface scale build-up.
③ ensure after each use to remove residual water stains on the glass.
④ regularly with soap and water to clean the glass. Do not use strong acid, strong alkaline chemical agents.
⑤ company distribution shower cleaning solution for cleaning products has a very big role.
 
4、solemnly tips
A, the following conditions are not covered by the warranty factory free
1, because the product is not installed properly, abnormal use and other causes of damage;
2, can not produce a valid warranty card and purchase receipt;
3, without the authorization of the manufacturers of the product disassemble repair, alteration and damage caused.
B, the Company does not undertake, nor authorized service center for its commitment, responsibilities and obligations of any other beyond the limited warranty as indicated.